![]() ![]() Integrate creative, immersive learning methodologies in learning experience/product design and development Integrate Human Centered Design, adult learning theory and the neuroscience of learning when designing and building learning solutions and experiences We work with a team of learning and development specialists assisting to incorporate business initiatives and traveler improvement solutions into training strategy. With at least 5-7 years’ experience in designing learning experiences, you take initiative for the entire instructional design process using the ADDIE and SAM models, and work with SMEs in crafting and developing learning products for various global audiences in a call center environment. You will be responsible to lead L&D projects, collaborate with subject matter guides, develop instructional material, coordinate, curate, and evaluate learning solutions. The role will continuously improve these learning programs using an array of creative approaches which drive productivity, innovation, and operational excellence. Do you want to be on the leading edge of Expedia's eCommerce Platform strategy and help redefine productivity for travel agents around the globe? Do you also want to help to improve how an Expedia traveler will be able to find support information quickly, as well as find novel ways for that traveler to resolve some complex support issues without the need for an agent’s support?Īs a Learning Experience / Instructional Designer you will apply knowledge of learning science, design, instructional technologies, and data analytics to improve learning environments at scale. The Expedia Group portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury.Ĭonversations Platform and Customer Engagement (CPCE) provides the customer service applications to support over 50 million traveler interactions in 22 languages each year. From planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. ![]() Collectively, the Expedia Group brands cover virtually every aspect of researching. Our purpose is to bring the world within reach.Įxpedia Group is one of the largest online travel companies in the world, with an extensive brand portfolio that includes some of the world’s leading online travel brands. ![]()
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